Terms and Conditions

Introduction to Terms

These Terms and Conditions set out the rules for the use of all services provided through the 36Vegas Casino website. They form a contract that applies to every person who registers, logs in, deposits, plays, or otherwise interacts with the platform. Continued use of the services after any update to these Terms will be regarded as acceptance of the revised version.

User Responsibilities

Account Eligibility

You must be of the applicable legal gambling age in your jurisdiction of residence and possess the full legal capacity to enter into binding agreements. Individuals who are prohibited from gambling under the laws of their country are not permitted to create an account or use the services. The casino reserves the right to request verification at any time to confirm eligibility and personal details.

Account Security

Users are fully responsible for maintaining the confidentiality of their username, password, and any other security information. All activity conducted under an account is considered to have been performed by the account holder. Any suspected unauthorised access must be reported to customer support immediately. The casino cannot be held responsible for losses resulting from a breach of account security caused by the user’s own actions or negligence.

Bonuses and Promotions

From time to time, various bonuses and promotional offers may be made available. Each offer carries its own specific conditions which must be satisfied before any associated funds or winnings can be withdrawn. Bonus-specific conditions may apply, including restrictions on eligible games, maximum stakes, and time limits for completion. It remains the user’s responsibility to read and understand the rules attached to any promotion before participating. Failure to meet the applicable requirements may result in the cancellation of the bonus and any winnings derived from it.

Deposits and Withdrawals

Deposits may be made using the payment options presented on the website. Applicable limits are displayed during the transaction process and may vary according to the method chosen. All funds must be deposited from a payment account held in the user’s own name. Withdrawals are subject to standard review procedures and verification may be requested before funds are released. Processing times may vary depending on the withdrawal method selected, the completeness of any verification documents, and other relevant factors. The casino maintains the right to refuse or reverse transactions where fraud, money laundering, or other prohibited activity is suspected.

Prohibited Activities

Users must not engage in any form of fraudulent, dishonest, or abusive behaviour. This includes, but is not limited to, creating more than one account, colluding with other users, using automated software or bots to gain an unfair advantage, attempting to manipulate game outcomes, or providing false or misleading information during registration or verification. Access through VPNs, proxies, or other tools designed to disguise location is not permitted where such use violates territorial restrictions. Any breach of these rules may lead to the immediate suspension or permanent closure of the account, forfeiture of any remaining balance, and the voiding of all associated winnings.

Responsible Gambling

The casino is committed to supporting responsible gambling practices. A range of tools and resources are available to help users manage their play, including deposit limits, loss limits, session reminders, and self-exclusion options. Users who believe their gambling may be becoming problematic are encouraged to contact customer support promptly. The casino may also initiate responsible gambling measures where account activity indicates a potential risk.

Intellectual Property

All content, design elements, graphics, logos, software, and written material appearing on the website remain the intellectual property of the casino or its licensors. Users are granted a limited, personal, non-transferable licence to access the platform for personal entertainment only. Any reproduction, modification, distribution, or public display of the website content without prior written permission is strictly prohibited.

Limitation of Liability

To the maximum extent permitted by law, the casino shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the website or services. This includes, without limitation, any technical malfunctions, system failures, loss of data, loss of profits, or interruption of business. The website and all services are provided on an “as is” and “as available” basis without any express or implied warranties.

Changes to Terms

The casino reserves the right to amend these Terms and Conditions at any time. Any updates will be published on the website and users will be notified through appropriate channels where reasonably practicable. Continued use of the services following the publication of revised Terms constitutes acceptance of the changes. Users are advised to review the Terms periodically to remain informed of any modifications.

Complaints and Contact

Any complaints or queries regarding these Terms, account activity, or the services provided should be directed to the customer support team in the first instance. The casino will endeavour to investigate and respond to all matters fairly and within a reasonable timeframe. For all general enquiries, users may contact support through the methods listed on the website.